PRIVACY POLICY

Effective January 6, 2020

OVERVIEW

The Privacy Policy below is applicable to the Website located at www.willenfield.com and all the pages contained within it, however the Website is accessed and/or used, whether via personal computers, mobile devices, or other devices. It applies to information held about clients and prospective clients, contacts, and all other persons about whom Willenfield Literary Agency, Inc. (hereinafter referred to as “WLA” in this Privacy Policy as “we”, “us”, or “our”) holds information.

This Privacy Policy Statement supplements our general Terms of Use, which you must also read. By using this Website, you agree to be bound by the terms of this Privacy Policy and by the Terms of Use. We may change this Privacy Policy at any time by posting revisions to the Website, and your continued use of the Website indicates your agreement to the revised terms. Accordingly, you should check the terms and conditions of this Privacy Policy from time to time to keep informed of such amendments, and, if you do not agree to the terms of this or any revised policy, please exit the Website immediately.

WLA is committed to ensuring that your privacy is protected. Our Privacy Policy is compliant with the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the European Union General Data Protection Regulation (GDPR). This Privacy Policy explains the ways in which we may collect, maintain, and use information from users of our Website. This Privacy Policy applies only to information received through the Website. It does not apply to information that you may submit to us offline or to websites maintained by other companies or organizations to which we may link. It also does not apply to information obtained through other means.

COLLECTION OF PERSONAL INFORMATION

You can browse our Website without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. The following lists the most common ways in which the personal information you provide through the Website may be collected:

• When you submit personal information to us by using our query submission form or by sending us an email.
• When you sign with the agency and complete client intake forms.
• When you request information or assistance.
• When you interact with any WLA page or account on a social media platform, such as Twitter.

In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually.

USE OF PERSONAL INFORMATION

The following lists the most common ways in which the personal information you provide may be used:

• Responding to queries from prospective clients.
• Performing agency-author agreements and the provision of our services to clients.
• Communicating with you about your transactions with us and sending you information about services on our Website.
• Communicating with you regarding our services by email or another medium.
• Detecting, investigating, and preventing activities that may violate our policies or be illegal.
• Performing statistical, demographic, and marketing analyses of users of the Website and their usage patterns.
• Managing our business.

INFORMATION SHARING

WLA adheres to the highest standards of ethical practices in all our operations and is dedicated to protecting the privacy of all visitors to our Website. Except as disclosed below, we do not sell, barter, give away, rent, or permit anyone outside WLA to use or access your personal information.

We may use independent contractors and third-party agents, affiliates, and partners to perform functions, such as marketing, analytics, and providing customer service, on our behalf. These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of any personal information collected from the Website. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services to WLA.

We may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website, or our users; and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, our agents, or the users of the Website or the public.

COOKIES AND OTHER TRACKING TECHNOLOGIES

WLA, like most companies, institutions, and organizations on the Internet, tracks web browsing patterns anonymously to inform our understanding of how our site is being used. WLA uses Google Analytics, a web analytics service provided by Google, Inc.

Google Analytics uses cookies to help us analyze how users interact with our website. Generic information is collected through the use of “cookies,” which are text files placed on your computer, to evaluate usage patterns so that we can improve both content and distribution. The generic information collected is based on an IP address, which is the location of a computer or network, and is not linked to you personally or your email address. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this. You can disable any cookies already stored on your computer.

DISCLAIMERS

WLA strives to protect the transmission and storage of any information submitted by visitors to the Website. Only our authorized employees or agents carrying out permitted business functions are allowed to access personal information. Please be aware, however, that no physical or electronic security system is impenetrable. We cannot guarantee the security of our servers or databases, nor can we guarantee that the information that you supply to us will not be intercepted during transmission over the Internet as no transmission and storage of data is completely secure. All submissions are therefore at your sole risk.

This Website may contain links to sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites.

Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose, and do not post any personal information that you wish to keep private.

MODIFICATION

WLA reserves the right to modify or amend the content of this Website at any time and without notice. WLA also reserves the right to change this Privacy Policy fully or in part at any time and your continued access to or use of the Website after such changes indicates your acceptance of this Privacy Policy as modified. It is your responsibility to review this Privacy Policy regularly. Any changes to this Privacy Policy will be posted on this page.

GOVERNING LAWS

The interpretation, validity, effect and enforcement of this Privacy Policy are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. These laws apply to the access and use of the Website or the content by you, notwithstanding any conflicts of laws, your domicile, residency or physical location. This Website and the content are intended for use only in jurisdictions where they may lawfully be provided for use.

FURTHER INFORMATION

If you have any questions about this privacy policy or any practices on the WLA website, please email us at [email protected].